RETURNS AND EXCHANGES POLICY
Return your item within 14 days of receiving your order for an exchange or refund.
Head in-store for an exchange or store credit OR post your items back to us for an exchange or refund.
The Workpit Return Policy
All goods must be in their original, unused condition with tags attached and returned to Ballistyx within 14 days of receiving your order. You must also have a receipt or invoice for proof of purchase.
Cost of Returns
You are responsible for the cost of returning the goods intended for a refund or exchange. There will also be a 15% restocking fee along with shipment fees for the original order being sent out. We suggest that you send your goods using a tracked method of postage to ensure the goods reach us safely. We cannot process a refund or exchange until we have received the returned goods.
Return your goods to:
137 Maroondah Hwy
Ringwood VIC 3134
Faulty or incorrect items
In the rare case you have received the wrong item, or your item is faulty, please contact us at email@example.com. Please include your name, address, contact details and order number. If your item is faulty, please also include photos of the fault so it can be assessed.